“Best of” Resources for Leading Your Organization through (and beyond) COVID-19

Big Idea

Updated Fall 2020

These unprecedented times call on all of us to bring our best expertise and insights to lead organizations with resilience and agility through COVID-19 and plan smartly for a sustainable post-pandemic future. Even though the first “crisis response” phase is past, every week brings a blizzard of ideas, perspectives and approaches. We’ve collected our picks among the “best of” resources to assist you as you make critical decisions for the next 6, 12 and 18 months, and plan for the longer term.

Many of these resources have provided open-access to their articles and research, while a few may still require a subscription or membership. If you’d like to discuss the implications for your organization, we’re happy to share our additional insights about turning “best of” to the “best fit” for you.

We know many of you have made very successful adaptations to the ”transition normal” and are ending the year with new innovations and streamlined effectiveness. We wish you continued success as you embrace the coming months and tame the uncertainties ahead. 

Resources list:

McKinsey & Company

When nothing is normal: Managing in extreme uncertainty, Nov. 2, 2020

Reimagining the post-pandemic organization, May 15, 2020

To emerge stronger from COVID-19 crisis, companies should start reskilling their workforces now, May 7, 2020

From surviving to thriving, reimagining the post COVID-19 return, May 1, 2020

The future is not what it used to be: Thoughts on the shape of the next normal, April 14, 2020

Getting the next phase of remote learning right in higher education, April 23, 2020

A transformative moment for philanthropy, May 21, 2020


PwC, Strategy + Business 

How to respond when crisis becomes the new normal, April 17, 2020

Seven key actions business can take to mitigate the effects of COVID-19, Summer 2020

Talent Trends 2020 – Upskilling: Building confidence in an uncertain world – PwC’s 23rd global CEO survey, 2020


Bain & Company

Organizing for a digital world, February 18, 2018


Gensler (a design firm: cities, offices, spaces, innovation)

Design responds to a changing world (infographic and linked articles)

10 Considerations for Transitioning Back to Work in a Post Covid-19 World (space design), April 2020


Harvard Business Review

A post-pandemic strategy for US higher ed, June 2, 2020

Emerging from the crisis: How to lead through uncertainty and strengthen your organization for the long haul, July-August 2020


Fast Company

What to expect on your first day back in a touch-free socially distant office, May 15, 2020


New York Times

The end of college as we knew it? (Frank Bruni: Opinion), June 4, 2020



The great national experiment: universities return to campus operations, David Rosowsky, June 18, 2020