Relationship Building in a Digital World – Lessons from Business for Alumni Engagement

By |2017-10-12T00:10:41+00:00March 30th, 2015|Alumni|0 Comments

March 2015 Satisfied customers today expect information and interactions on-demand, personalized and simple, thanks to digital tools directed at “now,” “me” and “ease.” The massive changes in relationship-­building in a digital world are reflected in Millennials’ behavior, for example. As 27 percent of the population, Millennials check their smartphones an average of 43 times [...]