How We Work 2018-05-24T15:51:54+00:00


We work with our clients to develop and implement organizational models and performance systems that will support growth, change and market position.

For details on how we will work with you, download this short PDF


  • Project plan and project management
  • Data-driven assessment and analytics through environmental scans, listening sessions and insights into best practices and emerging trends
  • Consulting and facilitation to leadership, administrators, faculty and staff, boards and volunteers
  • Communications plan for awareness, transparency and buy-in
  • Stakeholder engagement plan to involve internal and external audiences
  • Templates, tools and worksheets for focus and traction
  • Documentation, reports and briefings to communicate progress
  • Implementation plan with budget scenarios, tactics and timelines, metrics, accountabilities and dashboard


The Napa Group’s strategic alliances with other values-driven organizations facilitate just-in-time, cost-effective services and products customized to client needs.

Napa Group's Strategy

  • Access/Information: A leader in market research and information management, Access/Information specializes in delivering data intelligence and decision support to business executives, education administrators and other professionals.
  • Consulting Psychologists (CPP), Inc.: CPP expands our capacity with the Myers-Briggs Type Indicator (MBTI) Assessment. Since its founding in 1956, CPP has developed premier, innovative products and services for individual and organizational development.
  • Michael Patrick Partners: Providing “creative” collateral for our strategic communications and marketing practice, Michael Patrick Partners is a San Francisco-based creative agency with a long history of producing attention-grabbing, award-winning work. Best known for stewarding E*TRADE from startup to market leader, its expertise strengthens market presence through brand development, design, strategy and integrated marketing campaigns.
    Schan Duff: Specializing in business intelligence and industry analysis, Schan’s advisory practice focuses on strategic issues arising from the nexus of law, business and public policy. His clients span early-stage start-ups to sector-leading multinationals.
  • Jerold Pearson: A recognized leader in higher education and market research for more than 100 colleges and universities in North America and around the world, Jerold Pearson, former director of market research at Stanford University, brings strategic analysis and data insights for informed alumni relations strategies.
  • Resources Unlimited/Inscape Publishing (DiSC Profile): The DiSC web-based tool facilitates insights into individual work preferences and styles as we help organizations build teams and professional capacity.


“The Napa Group was a trusted, professional partner for Saint Mary’s College of California as we developed our 5-year strategic plan with a clear roadmap for the future. They expertly assisted our college community in identifying key institutional priorities in the plan and, importantly, a budget framework to support our objectives and defined process of implementation. Their guidance for aligning our board and administrative leadership along the way was another key to a successful outcome.”

James A. Donahue •  President, Saint Mary’s College of California


We guide organizations to develop their own solutions, engage their stakeholders, communicate their progress and build community to accomplish a shared vision.